Fusion Kondor Care
Get expert Kondor support today. Enhance
treasury operations, save time.
Get expert Kondor support today. Enhance
treasury operations, save time.
Treasury and IT experts under one roof. 23 years of experience in
building, implementing, supporting treasury IT solutions.
Basic
Get started today with basic support package. This covers all standart functions and modules of Kondor.
Full Support
Basic package plus all custom interfaces/integrations you have and free upgrade service every 2 years.
All-in-One
Full support package plus admin ops, dedicated account manager, unlimited customization & training.
Incident management, patching, bug fixes, overall monitoring and maintenance.
Standard application support
Support metrics for monitoring & reporting
Support for customized interfaces/integrations
Limited customization
Free major version upgrade every 2 years
All administrative operations (user, privilege, market data setup, curve, folder, etc. configurations)
Extended customization & training
Not sure which package helps you the most?
Leveraging Kondor is challenging especially when you have to use it for daily operations but don’t have the guidance to make the most out of it. You haven’t had a chance to automate it. You do stuff manually and that costs you time. On top of that, it stops working for no reason! The nightmare starts, you need to escalate the issue and wait long hours – maybe days just to get a workaround that saves only the day. Our customers had been there. Luckily, they found us.
Maintaining Kondor and supporting the ones use it is tough. You need dedicated staff and they need to be absolute experts. Kondor is quite complicated – we agree. You are already busy and once a Kondor issue is escalated – moment of silence. You are not even sure for how long you’ll have to keep Kondor but you have to look after it. Our customers dealt with the same problem – in the past. Luckily, they found us.